At GISTFLASH MEDIA, we are committed to delivering quality media and realtor services with professionalism and transparency. This Refund Policy outlines the conditions under which refunds may or may not be granted for our services.
1. Media Services
Our media services include but are not limited to:
- Digital Marketing
- Video Coverage & Editing
- Graphics Design
- Website Design/Development
- Social Media Management
- Advertisement & Promotional Services
Non-Refundable Situations
Payments made for media services are generally non-refundable once:
- Project work has commenced
- Production or editing has started
- Digital files or concepts have been delivered
- Client-approved work is completed
- Service booking dates have been reserved
Eligible Refund Situations
Partial or full refunds may only be considered if:
- GISTFLASH MEDIA is unable to deliver the agreed service due to internal reasons
- A duplicate payment was made
- The cancellation request is submitted before work begins
Revisions
Clients are entitled to agreed revisions based on the selected package. Refunds will not be issued due to dissatisfaction after approved concepts or completed deliverables have been provided.
2. Realtor Services
Our realtor services may include:
- Property Marketing
- Property Listings
- Real Estate Advertising
- Inspection Coordination
- Realtor Consultation
- Property Promotion
Non-Refundable Fees
The following payments are non-refundable once services have commenced:
- Inspection fees
- Consultation fees
- Marketing and promotional fees
- Administrative/service charges
Property Transactions
Refunds relating to property transactions are subject to the terms agreed between the client, property owner, agent, or developer involved in the transaction.
GISTFLASH MEDIA shall not be held responsible for:
- Client change of mind after commitment
- Third-party property disputes
- Delays caused by external parties
- Government or legal documentation delays
3. Cancellation Policy
Clients are encouraged to notify us early for cancellations or rescheduling.
- Cancellation before project commencement may qualify for partial refund consideration.
- Late cancellations may attract administrative or reservation charges.
4. Processing Time
Approved refunds, where applicable, may take between 5–14 business days depending on the payment provider or financial institution.
5. Contact Information
For refund inquiries or support, please contact:
GISTFLASH MEDIA
- Email: info@gistflashmedia.com
- Phone: +234-8055554528, +234-8184183847
- Location: Abuja, Nigeria
By engaging our services, clients acknowledge and agree to this Refund Policy.
